Compensation for Server Issues 01/19/2012
_Dear Devoted Customer, As many of you know, technical issues have created gameplay problems in the past week, leading to a less than optimal game experience for affected players. We deeply understand how difficult it can be to play in these conditions and we sincerely apologize for this inconvenience. You, the player community, are very important to us and we want to show you that we care and are working to right any wrongs that have happened. _ We would like to take this opportunity to thank all players for bearing with us, and to compensate you for these inconveniences with a special gift! 1 Rune of XP 50% - 5 Hour Pack: Contains a Rune of XP 50% 5-hour limited period. Cannot be exchanged or dropped. Can be shared with characters on the same server and same account via the Dimensional Merchant. The Rune of XP 50% 5-hour limited period item increases acquired XP by 50% if the item is stored in the character’s inventory. Remaining time decreases even when not playing. Cannot be exchanged or dropped. 5 Luxury Cocktails: Each cocktail gives you powerful buffs to greatly enhance your character’s combat abilities for 30 minutes. These items cannot be exchanged or dropped, but can be shared between characters on the same server and same account via the Dimensional Merchant. The above items will be distributed on January 25, 2012 to characters that are level 20 or higher and have logged in between January 11 and January 18, 2012. This item will be given to the highest level character per account. Please note that being on a subclass affects the determination of what character is highest level. Putting troubles aside, let us look forward to an exciting week to come! Players were restrained by the technical issues but may now play free of these bonds and maximize their gameplay thanks to a series of helpful server settings!
Regarding the on-going matters, we continue to pursue fixes and solutions to all existing issues.
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